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Updated: 19 Nov 2008
HAFFA
TRAINING COURSE ¡V OPEN FOR HAFFA MEMBERS ONLY
Cargo Claims Handling Course (CLMS)
|
Organizer / Registration/ Enquiry |
Hongkong Association of Freight
Forwarding And Logistics Limited (HAFFA) HAFFA Secretariat Address: 8/F, Telephone: 2796 3121 |
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|
Course Name |
Cargo Claims Handling Course (CLMS) |
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|
Schedule |
Course Code |
Course
Dates
|
Fee |
Maximum seats |
Enrollment Deadline |
Enrollment Status * |
|||
|
CLMS09 |
¡V |
SS02 |
16-17 Sep 2008 |
HK$1,440.- |
10 |
04 Sep 2008 |
(Thu) |
Close Registration |
|
|
CLMS10 |
¡V |
SS03 |
21-22 Oct 2008 |
HK$1,440.- |
10 |
09 Oct 2008 |
(Thu) |
Close Registration |
|
|
CLMS12 |
¡V |
SS04 |
04-05 Dec 2008 |
HK$1,440.- |
10 |
20 Nov 2008 |
(Thu) |
Available |
|
|
Co-organizer |
SKY SAFE
International Consultant Ltd. (SS) |
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|
Fees |
HK$1,440.- |
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|
Venue |
9/F (alternative: Hong
Kong Scout Centre, Scout Path, |
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|
Course Objective |
-
The participant will learn the skills that will help to
understand the legal requirements, cargo claim handling flow and preventive
measures. |
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|
Content/Outline |
-
Understanding of the legal framework in air cargo business -
Know obligations and right of a claimant -
Understand shippers' needs and expectation to adjust your
business strategic for immediate results -
Know how to evaluate and process an effective claim -
Documentation requirements -
Handling processes -
Case study -
Preventive measures -
Enhance your knowledge of the global cargo world and try to
avoid business loss and/or legal costs |
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|
Medium of Instruction |
Conduct in Cantonese with English
reading materials |
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|
Target Participants |
-
HAFFA Members -
Cargo services and operations managers -
Claims handling personnel
-
Airline and cargo training managers |
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|
Assessment Requirement |
Examination
at the end of the course |
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|
Duration |
2
days (09:00-17:00) |
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* Enrolment status will be
updated on a weekly basis, if possible.
Status will be shown either in one of the following code: ¡§Available¡¨, ¡§Full¡¨,
¡§Closed Registration¡¨, ¡§Not Open for Registration¡¨ or ¡§Cancelled¡¨.
[Download HAFFA Training
Program Enrolment Form] à [MS
Word Format] / [PDF
Format]
1.
Enrolment
Procedure:
a) Kindly complete the enrolment form and send
in together with cheque payment made payable to ¡§HAFFA¡¨ (please write down your name and course
code on the back of the cheque).
b) Letter of
Acceptance with course details will be sent out by EMAIL Only either within 3 working days after the enrolment
deadline, or once the course is full before the enrollment deadline. Please do not call the Secretariat
before that day.
2.
Remark
a)
The
date & time of receipt of the application by the HAFFA
Secretariat will be taken as the official date & time of application.
b)
In
view of limited seats available, Members are advised that HAFFA
would only accept applications as per the criteria listed herewith below:
¡P
ONE
application per course from each Member.
¡P
Applications
will be treated on a FIRST-COME-FIRST-SERVED basis upon receipt of payment.
c)
Application
is subject to HAFFA¡¦s approval. HAFFA reserves
the right to reject any application in any circumstances and for whatever
reasons. Submission of the
enrollment form and cheque should NOT be construed as
acceptance of admission.
a)
Cheques are subject to bank clearance and receipts will then
be issued.
b)
Fax,
e-mail and phone registration are NOT acceptable.
c)
HAFFA reserves the right to cancel any of the classes above if there is
insufficient enrolment or unforeseen difficulties arising from mounting the class(es).
d)
HAFFA reserves the right to change the program contents, schedule or venue
at any time and without prior notice if it so deems necessary. Those who would be affected by
cancellation will be entitled to a full refund or a position on the next
available class.
1.
Cancellations/Refunds
An
administration fee of HK$300.- will be charged
for each amendment/cancellation made on the application ONCE the Acceptance
Letter is issued. No guarantee on amendments could be made within 2
working days before the start of the course.
Cancellations/Change
of Classes received, after application deadline and prior to the commencement
of the course, will require to provide also a written
explanation to HAFFA and co-organizer for
approval. HAFFA/co-organizer
may in its sole discretion and without assigning any reason for its decision
approve or reserve a seat for the enrollee in future
course or refuse any such application for cancellation.
After the commencement of the course, no refund will be given.
[Back to HAFFA Local Training
Course]
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