INTERNATIONAL FEDERATION OF FREIGHT FORWARDERS ASSOCIATIONS (FIATA)

國際貨運代理協會聯合會

·     Contract Management and Due Diligence: Keeping Operations Secure

Reports reaching the FIATA Headquarters in recent months point to a rise in commercial disputes between freight forwarders and their counterparties. While each situation is unique, the underlying pattern is familiar. Gaps in due diligence and contract management can quickly lead to operational and financial exposure.

Freight forwarders operate across jurisdictions, often under time pressure and with multiple intermediaries involved. In that context, taking a moment to verify counterparties, clarify contractual terms, and document agreements carefully remains essential. It is often these early steps that determine how effectively risks can be managed later on.

Members are encouraged to review their internal processes and ensure that appropriate checks are consistently applied, particularly when entering into new relationships or handling unfamiliar partners. Clear communication, well-defined payment terms, and proper record-keeping all contribute to reducing uncertainty.

To support this, FIATA has developed practical guidance for the industry. The FIATA Best Practice Guide on Contract Management offers a useful reference point, with recommendations designed to strengthen contractual frameworks and mitigate common risks.

For further information or support, Members may contact the FIATA Legal Team at legal@fiata.org.