Enrollment Policies

1.   Kindly fill in the Pre-Enrollment Online Form and send in together with a cheque made payable to "HAFFA" (please write down your name and course code at the back of the cheque).

2.   To enjoy member rate, the enrolment form is needed to be signed with company chop.

3.   Application will be treated on a first-come-first-served basis upon receipt of payment before lesson.

4.   Payment can be cash, company cheque or personal cheque.

5.   Letter of Acceptance with course details will be sent out by EMAIL only either within 3 working days after the enrollment deadline, or once the course is full before the enrollment deadline.

6.   Notice of Result will be sent via e-mail within 1 month when the participants. Kindly collect the certificate within 3 months from HAFFA office after receiving the e-mail notification of the Notice of Pass with the printed e-mail notification and company chop.

7.   Kindly note that HAFFA will not keep the certificate after 3 months of the date of notification. After such, the certificate will be declared void for security reasons without notification in advance. The original certificate will NOT be re-issued under any circumstances. In case of loss, you may apply for Certified True Copy of such certificate. For any request that requires re-issue certificate service, HAFFA will impose a service charge of HK$300.- upon the request. For details and procedure, please contact HAFFA Secretariat directly. 

Cancellations/Amendment/Change of Class/Refunds

8.   Amendment (except Change of Class and Cancellation) can be made only one (1) time FREE-of charge on the application before the Acceptance Letter is issued. After that, an administration fee of HK$100.- will be charged for each amendment/cancellation. No guarantee on any amendments could be made within 2 working days before the start of the course.

9.   Change of Classes received, after application deadline and prior to the commencement of the course, is required to provide also a written explanation to HAFFA for approval. HAFFA may in its sole discretion to approve or not and without assigning any reason for its decision. An administration fee of HK$100.- shall be charged for each request. No guarantee on any change of class could be made within 2 working days before the start of the course.

10.  After the commencement of the course, no refund will be given.

11. No Cancellation can be made on the application after the Acceptance Letter is issued. No refund will be given in this case.

Remarks

12. The date & time of receipt of the application by the HAFFA Secretariat will be taken as the official date & time of application.

13. Application is subject to HAFFA's approval. HAFFA reserves the right to reject any application in any circumstances and for whatever reasons. Submission of the enrollment form and cheque should NOT be construed as acceptance of admission.

14. HAFFA reserves the right to cancel any class or postpone any class if there is insufficient enrolment or other unforeseeable difficulties hindering the organization of classes.

15. Kindly be advised that if you have to be absent from any session of the course, you must inform the course tutor at tel: 27963121 and for attendance less than 80% may not be allowed to sit for the exam.

16. HAFFA reserves the right to change the program contents, schedule, number of seats or venue at any time and without prior notice if it so deems necessary. Those who would be affected by cancellation will be entitled to a full refund or reserve a seat for the enrollee in future course.

17. No training class will be held when the typhoon signal No.8 or above/Black Storm Warning/ "Extreme Condition" is hoisted. Classes will be postponed until further notice. (Kindly refer to our HAFFA website: Bad Weather - Class arrangement)